Refund policy

The purchased products can be returned 14 days after receipt of the order. For the sake of the environment, returns will be refunded 12.99€ less than the price paid. For a return just go to Menu>Returns













In the following comes the more detailed legal.









Cancellation policy & cancellation form
Consumers are entitled to a right of withdrawal according to the following provisions, where consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed:

A. Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Tolga Dak, Faces of the Night, saarstraße 15, 53879 Euskirchen, Germany, Tel: +4915208935058, e-mail: Kontakt@facesofthenight.com or on the website under RETURN - Facesofthenight) by means of a clear statement (for example, a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation
If you revoke this contract, we must refund all payments we have received from you, except for delivery costs, without delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

B. Cancellation form
If you want to revoke the contract, please fill out this form and send it back.

To

Tolga Dak
Faces of the Night
saarstrasse 15
53879 Euskirchen
Germany
e-mail: Kontakt@facesofthenight.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only in case of paper communication)

_________________________
Date

(*) Delete where inapplicable

The products purchased can be returned 14 days after receipt of the order. In addition, the purchased items can also be returned after the 14 days, if the items are of poor quality . A particularly good quality is very important to us, which is why the return costs within Germany will be free in both cases. For returns go to the Return section in the menu.

 

 

 

 

 

 

In the following comes the more precise legal.

 

 

 

 

 

 

 

 

 





Cancellation policy & cancellation form

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

A. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Tolga Dak, Faces of the Night, saarstraße 15, 53879 Euskirchen, Germany, Tel .: +4915208935058, E-Mail: Kontakt@facesofthenight.com) by means of a clear declaration (e.g. a letter or email sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

We bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

B. Withdrawal Form

If you want to cancel the contract, please fill out this form and send it back.

At

Tolga Dak
Faces of the Night
saarstrasse 15
53879 Euskirchen
Germany
Email: contact@facesofthenight.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only when notified on paper)

_________________________
date

(*) Delete where inapplicable